The attraction itself was very easy to find and was surrounded by restaurants and bars, but definitely take advantage of the onsite concessions. The staff was very professional, easy to communicate with, and knew where anyone needed to go for whatever it was they were looking for (tickets, escape rooms, etc.) And before every guest begins the attraction, they must pass through a metal detector. The safety inside gets an A+. However, I cannot in good conscience write an honest, transparent review without mentioning one of the biggest safety concerns we have encountered this season. 13th Gate has the main…
Read More…The attraction itself was very easy to find and was surrounded by restaurants and bars, but definitely take advantage of the onsite concessions. The staff was very professional, easy to communicate with, and knew where anyone needed to go for whatever it was they were looking for (tickets, escape rooms, etc.) And before every guest begins the attraction, they must pass through a metal detector. The safety inside gets an A+.
However, I cannot in good conscience write an honest, transparent review without mentioning one of the biggest safety concerns we have encountered this season. 13th Gate has the main warehouse building where the haunt is located, and across the street is where tickets are bought, bands perform, and souvenirs can be purchased. Every guest has to cross this street at some point, and I apologize 13th Gate, but that street is just too dangerous. It is by no means a highway, but it is a fairly busy street with no stoplight or stop sign, with a speed limit of about 45 mph. I asked them why the block is accessible to cars and they told me city permits do not allow for them to make it a pedestrian friendly section. I then asked if they could put a staff member in a yellow vest, helping slow down traffic so that the guests (which were a lot of groups mostly high school/college age), could cross safely. I was told that technically that then puts 13th Gate responsible for every person that crosses the street. The reason I did not take off points for this is because they understood my concern and explained that they have thrown around ideas from a tunnel to a bridge. But simply having one of the cop cars, which there were plenty of, have their lights flashing serves as some sort of signal for drivers to slow down. I rant about this because after Team Second Line Scream went through the haunt, we were crossing the street to get our souvenir picture, and while a car did slow down to let us cross, the car behind did not care and swerved around, almost hitting me. If my teammate had not pulled me back at the last second, the car would have hit me. Please, owners of 13th Gate, figure out some way to deal with people crossing that street.
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